Imagining the IoT Stadium of the Future

IoT isn’t a huge topic in traditional sports business, but it is quite relevant in the health and fitness industry (wearables, smart watches, sensors, equipment) and continues to expand in so many ways, from home appliances to vehicles and more. So what I want to do is have a bit of fun and brainstorm all the ways that IoT could live within the context of a “smart stadium.”

Read more

Hospitality-Driven Design and the Future of the Fan Experience

As we make decisions about the guest experience for teams, universities, cities and communities, designers of successful sports venues must think about this definition of hospitality. The hospitality experience starts long before fans arrive at the stadium, arena or ballpark on game day.

Read more

My Recap of SEAT 2015

Last week, I attended the 9th Annual SEAT Conference (Sports & Entertainment Alliance in Technology), which is always one of my favorite events of the year. I’ve been an active member of the CRM/Analytics Track Steering Committee since that track was added back in 2012, so every year we have 2-3 days of “geeking out” around all sorts of data and digital related topics.

Read more

Infographic Friday: Life of a Fan in a Digital World

It’s time for another edition of Infographic Friday. Today’s content comes to us from Nikolai Vetter and the SAP Community Network who takes us through a hypothetical match day experience of a modern fan, showing the logical connections between traditional actions (ordering tickets, meeting up with friends, buying merchandise) with digital enhancements (sharing via social, mobile replays and geolocation).

Read more